Refund Policy


If you are not 100% satisfied with your purchase, please contact us within 14 days of receiving your item and will gladly exchange, replace or refund, exclusive of any delivery charges. All returns must be unused and in their original packaging.

Amber Secrets comes with a 6-month warranty and we take no liability of the condition of your jewellery that arrives back to us, outside of the 6-month warranty. We will only replace items if they are defective or damaged. If we cannot replace your item, we will refund your order in full, including the shipping fee. The warranty does not extend to normal wear and tear.